Shipping and Returns
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Shipping
Shipping Options:
- Local delivery: only for the municipality of Mafra. Free for purchases over €15
- Express Shipping: free from €40 for mainland Portugal. For other locations, check the shipping cost during checkout.
Purchases made before 4pm will be processed on the same day and delivered the next business day.
Purchases made after 4pm may be delayed and delivered within two business days.
- Local delivery: only for the municipality of Mafra. Free for purchases over €15
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Returns
If the product has not yet been shipped, the purchase amount will be refunded within 48 hours.
For products already transported, the deadline for return is 14 days after delivery. The product must be sealed, with no signs of use or damage.
Please contact us via email: contact@nutri9.pt to request a return.
After receiving the returned product, we will analyze it and give you a response within 10 days.
If you have any questions or delays, please do not hesitate to contact us via email at contact@nutri9.pt